What happens when you have clients that don’t share your DEIB values? When should you take on a new client (or role) and when should you walk away? In this episode, LaTonya will candidly explore these exact topics. She will also discuss how buycotts, boycotts, and microaggressions affect these dilemmas. Inspired by real client challenges, you won’t want to miss this episode!
Tips from Today’s Episode:
-Develop a client code of conduct and bill of rights
-Train leaders on having difficult conversations
-Have a more thorough client screening process
Resources from today’s episode:
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